THIS COST SCHEDULE IS FOR DESCO PRODUCTS ONLY AND SUPERCEDES ALL PREVIOUS COST SCHEDULES.

Prices are subject to change without notice. The placement of your purchase order is your acceptance of these Terms & Conditions.

MINIMUM ORDER: $100.00. a $10.00 service fee will be added to orders under $100.00.

CANCELLED ORDERS: Cancelled orders to Desco must be in writing. Orders shipped prior to cancellation notice will be invoiced as a completed order and will be subject to the terms for returned merchandise.

NORMAL DELIVERY: Most orders ship from the factory within one week. To obtain an accurate inventory check we suggest an emailed request, which will be returned within one hour.

PARTIAL SHIPMENTS: Partial shipments will be made unless the order specifies that the order is to ship complete.

PAYMENT TERMS: Cash with order, MasterCard/Visa/Discover/American Express are accepted. Open accounts are set up upon verification of credit. Open account terms are Net 30. Checks must be payable through a US bank in US dollars. Payments by wire transfer are subject to a $15.00 bank service charge. Credit card payments will be charged on invoice date.  Payments made by credit card will not qualify for early payment discounts.  Credit card payments accepted after date of invoice are subject to a 5% service charge.

SHIPPING CHARGES: All shipments are FOB FACTORY. User is therefore responsible for both shipping charges and damage to goods in transit. Note that freight charges are based on weight AND volume. Assembled items take up a greater shipping volume and are typically charged at a higher freight rate than items shipped flat. User must specify a freight carrier (if other than UPS) at time the order is placed. Desco will prepay UPS shipments and the cost of freight will be added to each invoice unless otherwise specified. NOTE: Request to ship UPS 1st, 2nd, or 3rd day is a method of shipment and does not imply any expediting of order processing by Desco. For non-UPS shipments, the order will be shipped freight collect or third party billing at User's option. User is responsible for and agrees to pay charges disallowed or billed back to Desco by third parties when User has specified third party billing. Some carriers may not be available to use by Desco. User will be notified if an alternate carrier is required.

BUILT-TO-ORDER (BTO) ITEMS: BTO items are normally not in stock and are available on a per-order basis only. Contact customer service for applicable minimum quantity and order amount. Actual quantity shipped and invoiced may be +/-10%. Some inventory may be in stock. Contact customer service to check before ordering any BTO item. Build-to-Order Items are covered by Limited Warranty for defects in material and labor only, and are not returnable.

SPECIAL MANUFACTURED ITEMS are available on a per-order basis only.  Contact customer service for applicable minimum quantity and order amount. First article approval is required.  Actual quantity shipped and invoiced may be +/- 10%.  Special manufactured items are not returnable for credit.

RETURNS: All returns to Desco must be approved in advance. Call or fax Desco for an RMA (Returned Merchandise Authorization). Proof of purchase may be required at the option of Desco. A charge of 10% of the total, or $25.00 minimum, will be deducted from each credit issued to cover the cost of handling and restocking. Video and CD-ROM training products must be returned in their unopened original packaging. Additional charges may be assessed if returned merchandise requires repackaging or repair. No credit will be issued for items that are obsolete by discontinuation or model changes. Items cannot be returned that have been invoiced more than four months previously. To ensure proper credit, User will include invoice copies with the merchandise to verify price paid. If invoices are not furnished, the credit will be issued at the lowest published or sale User cost for the item during the previous four months. No secondary credit will be issued if invoice copies are provided after merchandise is received. A copy of the RMA must accompany the shipment. The RMA number must appear on the outside of returned cartons, and Desco reserves the right to refuse all return shipments which do not bear the RMA number or which are shipped freight collect.

SHELF LIFE: ROTATE YOUR STOCK - Some items contain batteries or have physical properties that may change with time. Credit issued for these items will be determined only upon receipt of the items and inspection at our factory.

SHORT SHIPMENT & PRICING CLAIMS: All claims pertaining to invoices (including short shipments, pricing discrepancies, freight charges, etc.) must be made in writing within 15 days of the invoice date. Claims must include copy of original PO, PO number, invoice number, and invoice date. All claims must be approved by Desco.

DAMAGE CLAIMS: Desco will not issue credit, or take responsibility for merchandise lost or damaged by the carrier, unless insurance is requested at the time of order. Such insurance is the responsibility of User and will be included with freight cost on the invoice. User holds title to the goods once Desco has delivered them to the carrier, and is therefore responsible for settling all damage or loss claims with carriers. Desco will assist User in any reasonable manner to establish damage claims with common carriers.

MULTIPLE SHIPPING POINTS: Desco Brand products are manufactured in various locations. Shipping points may vary and may change without prior notice.

CALIBRATION AND CERTIFICATION: Certificates of conformance to Desco drawings and specifications will be included at no charge if requested when an order is placed. Certificates requested after the order placement will be charged $25.00. Contact customer service for the cost of other types of calibration, certification, and traceability.

PRODUCT CONTENT: Some "new" Desco products and/or the content of some Desco products may contain product that has been previously used and/or recycled. This content has been thoroughly tested to perform as good as, or better than, "new" product and is verified to perform as "new". All products sold as "new" carry New Product Warranties.

GUARANTEE: We make every effort to see to it that our products are of the highest quality and meet all appropriate recognized industry standards. Since we cannot guarantee that all products are applicable to all situations and that the data we provide from many sources is reliable and accurate for all situations, our lawyers want you to know that ...All statements, technical data, and recommendations contained herein are based upon tests we believe to be reliable. However, the accuracy or completeness thereof is not guaranteed. The proper and correct application of products and data is the responsibility of the user. The following is made in lieu of all warranties, expressed or implied: Desco's only obligation shall be to replace such quantity of the product proved to be defective. Desco shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith. No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by authorized officers of Desco Industries, Inc.

LIMITED WARRANTY: Desco expressly warrants that for a period of one (1) year from the date of purchase, Desco products will be free of defects in material (parts) and workmanship (labor). Within the warranty period, a unit will be tested, repaired or replaced at Desco's option, free of charge. Call our Customer Service Department at 909-627-8178 (Chino, CA) or 781-821-8370 (Canton, MA) for a Return Material Authorization (RMA) and proper shipping instructions and address. Please include a copy of your original packing slip, invoice, or other proof of date of purchase. Any unit under warranty should be shipped prepaid to the Desco factory. Warranty replacements will take approximately two weeks. NOTE: A number of Desco products have a longer than one-year limited warranty.
If your unit is out of warranty, call our Customer Service Department at 909-627-8178 (Chino, CA) or 781-821-8370 (Canton, MA) for a Return Material Authorization (RMA) and proper shipping instructions and address. Desco will quote repair charges necessary to bring your unit up to factory standards. Ask about our Exchange for "New" Program.

WARRANTY EXCLUSIONS: THE FOREGOING EXPRESS WARRANTY IS MADE IN LIEU OF ALL OTHER PRODUCT WARRANTIES, EXPRESSED AND IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED. The express warranty will not apply to defects or damage due to accidents, neglect, misuse, alterations, operator error, or failure to properly maintain, clean or repair products.

LIMIT OF LIABILITY: In no event will Desco or any seller be responsible or liable for any injury, loss or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, users shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith.